Frequently Asked Questions
Everything you need to know about your argan oil-infused journey.
Are Moroccanoil products safe for color-treated hair?
Yes, all Moroccanoil hair products are formulated to be safe for color-treated hair. Our formulas are designed to help maintain color vibrancy while nourishing the hair fiber with antioxidant-rich argan oil.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website. You can also view your order status by logging into your account.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and in gently used or unused condition to be eligible for a full refund.
Do you test your products on animals?
No, Moroccanoil is a cruelty-free brand. We do not conduct animal testing on any of our finished products or ingredients, nor do we ask others to test on our behalf.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer digital payment options such as PayPal, Apple Pay, and Klarna for interest-free installments.
How do I know which products are right for my hair type?
Each product page includes a 'How-To' section and specific hair type recommendations. You can also take our online Hair Quiz to receive a personalized regimen tailored to your specific needs.