Returns & Exchanges

We want you to be completely satisfied with your Moroccanoil experience. If you are not happy with your purchase, we offer complimentary returns on all products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure a smooth transit.

• 3.
  Pack Your Items

  Securely pack the products in their original packaging, ensuring all caps are tightened to prevent leaking during shipment.

• 4.
  Drop Off and Refund

  Drop off your package at any authorized carrier location; your refund will be processed to the original payment method within 7-10 business days.